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Internal Insights from Customer/user interactions

Given the limited availability of direct user interactions, leveraging internal knowledge is crucial. This survey is intended for gathering valuable insights derived from customer/client/user contact from team members that have had some interactions with our external stakeholders and bein able to create user personas fro design process.

What is the typical role/title of the decision-maker you've interacted with, and in which industry do they operate?

What are the main objectives these users aim to achieve using Dashboards?

Internal Insights from Customer/user interactions

What is the typical role/title of the decision-maker you've interacted with, and in which industry do they operate?

What are the main objectives these users aim to achieve using Dashboards?

What challenges or pain points have they expressed regarding data analysis or dashboard usage?

How do these users typically make decisions based on dashboard data?

What feedback have they provided about Dashboards usability and features?

How do these users prefer to receive updates or insights (e.g., email summaries, mobile notifications)?

Any other notable behaviors or preferences observed during interactions?